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About Us Information for Prospective Clients Information for Prospective Shoppers MemberShoppers Tutorial |
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Interested in becoming a credit union mystery shopper? Click here for more information or to apply! If you are a credit union executive and would like more information on our MemberShoppers mystery shopping program, click here. Want to learn more about Anderson Research Associates? Click here! |
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MemberShoppers is a mystery shopping system designed exclusively for credit unions to evaluate the member experience across delivery channels based on the precise factors that lead to member account purchase and member retention. Our online reporting system gives executives and coaches immediate access to shops as they are reported--24 hours a day! Simply access the reports how you want, when you want. Use up-to-the-minute data to provide targeted training, reward top performers, encourage teamwork and increase employee productivity. And, unlike other mystery or secret shopper programs, we provide your coaches the tools they need to conduct effective, individualized coaching sessions based on shopper reports. We provide double the shops for the same cost as most other mystery shopping programs so your coaches and executives have more actionable, reliable data for improving employee performance. Want to experience MemberShoppers? Click here to schedule a demo or call us at 800-548-4417. |
